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Engage™ - Self-Service Newsletters

Enhancing Questline Digital's flagship product with self-service features and a redesigned inbox experience.

Product Strategy UI/UX Design Frontend Development

I led the effort to redesign the newsletter experience within the Engage platform, making it easier to review and approve newsletters, and providing new methods to create and edit content. This initiative lowered operational costs, increased scalability and allowed us to offer our newsletter product at a lower price point.

Self-Service Newsletters
The new inbox experience with improved visual hierarchy and familiar inbox filtering.
Self-Service Newsletters
Consolidated search and action menu.
Self-Service Newsletters
New methods to reorder, clone and edit content.
Self-Service Newsletters
Easily create custom content within a newsletter context.
Self-Service Newsletters
Search thousands of articles within the Engage Content library.
Self-Service Newsletters
New color systems and design components.
Self-Service Newsletters
Workflows and wire frames to communicate current thinking.